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Synaptics logo

Who We Work For

More importantly, why they stick with us.

The Kind of People We Work Best With

Synaptics Energy Solutions are the specialists you call when reliability matters most. We’re the contractors you call when something isn't working and the ones you want to keep calling when it is. 

Our clients are companies and individuals who require reliable HVAC support with minimal disruption. They don’t want drawn-out processes or empty jargon. They want the problem solved correctly, efficiently, and with long-term performance in mind. If you value honest advice, practical engineering, and results that speak for themselves, we’ll get on just fine. 

We won’t client name drop to try to impress you; we firmly believe our name speaks for itself. If you work for a big FM company, take a look at your list of approved contractors. There’s a very good chance you’ll find us there. 

Not Ready Yet? Start Here Instead

We work directly with the people who make buildings run: 

  • Facilities managers who want fewer reactive callouts and better control over building performance. We support them with innovative solutions that reduce breakdowns and keep systems compliant. 

  • FM companies who need reliable, specialist support to fill capability gaps. We’re often called in to handle the parts that require deeper HVAC or electrical experience, especially where others have walked away. 

  • Commercial landlords who don’t want to be chasing five different contractors. Our turnkey approach provides them with a single reliable contact for all their needs. We cover everything from AHU refurbishment to comprehensive M&E packages. 

These aren’t hands-off relationships either. We work closely with decision-makers and individuals who manage risk, budgets, and day-to-day pressures. They rely on us because we speak their language, act quickly, and do what we say we’ll do. 

What Brings Them to Us

We're often not the first ones on the job, but we’re the ones who make it right.

Our clients typically contact us when something has gone wrong. We’re known for stepping into complex, awkward situations and getting them under control quickly. Our team bring clarity, technical competence, and the ability to explain exactly what’s going wrong and how to put it right.

Here are some typical scenarios we help with: 

  • AHUs not meeting current regs or operating inefficiently due to ageing components 

  • Retrofitting in complex spaces, such as listed buildings, or where access or materials are restricted 

  • Control systems clashing, not talking to each other, or running in a way that inflates energy bills 

  • OEMs in need of trusted site support, especially for post-sale fixes or repair work 

  • Clients who need end-to-end thinking, not just another installer bolting kit to the wall 

In every case, we go further to uncover the root of the issue. Our job is to make the system work better, not just look like it does. 

Where We Operate

Synaptics Energy Solutions are based in Poole, Dorset, but we’re not limited to the South Coast. Our work takes us across England, with most projects falling south of Birmingham. That said, if the job needs to be done and we’re the right team for it, we’ll make it work. 

We’ve delivered solutions in:

  • Commercial offices and mixed-use buildings 

  • High-humidity environments like pools and gyms 

  • Public sector properties and schools 

  • Heritage or access-sensitive refurbishments 

  • Specialist manufacturer sites where OEMs need support 

Because our service is niche and engineering-led, geography isn’t usually the deciding factor. Our capability to deliver is. 

Why they stay

We don’t do pushy sales. We don’t oversell. And we definitely don’t chase cold leads. Most of our work is repeat business because when we get on site, we prove our value.  

Clients stay with us because we: 

We Communicate Clearly

From quote to handover, they know what’s happening and why

We Take Pride in Our Work

Our engineers won’t sign off what they wouldn’t sign off at home

We Build Relationships

We’re easy to deal with, fair on price, and focused on long-term results

Synaptics Energy Solutions are the company our clients trust when it matters, and that trust builds year after year.

Got a Site that Needs Sorting?

We help facilities teams fix the stuff others can’t (or won’t).

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